FAQ
Are Our Products Authentic?
Our products are 100% authentic as we source them directly from certified suppliers.
Are the images on the product pages the exact match of the bottle I will receive?
The images displayed on this website are for illustration purposes only and may not be an exact representation of the product. Although we strive to offer the most accurate images, occasional design changes in some shipments may occur without our notice. Hence, the photos are not contractual.
Compliance With Laws and Policies
The sale of alcohol to individuals below the age of 21 years old or professing the religion of Islam is strictly prohibited. Please exit our website immediately if you fall below any of the categories above. DrinksDay reserves the right to refuse the sale of alcohol to any individuals that fall into either category.
What is the minimum order?
Our minimum order requirement is one bottle of standard-size alcohol. There is no maximum order limit.
Can I use vouchers for my order?
If you have received a promotional voucher, you may use it during the checkout process. Please note that most vouchers come with a limited usage period, and this timeframe cannot be extended.
How do I check my order status?
You can check your order status at My Orders in member area. If your parcel has yet to arrive within the promised time frame, kindly reach out to our team at +6018 3888 025 or email [email protected].
Can I cancel my order after payment has been placed?
If you wish to cancel your order, please contact us as soon as possible. Your payment will be reimbursed with a 2% deduction for transaction fees if applicable.
Can I pick up my wines from your office?
Self-pickup is not available at the moment, but we do offer Same Day Delivery.
Do you deliver to other countries outside of Malaysia?
Unfortunately, we currently do not deliver to East Malaysia and countries outside of Malaysia.
Need Help About Our Products Or Services?
Whether you need premium quality alcohol for your wedding, house parties, private or corporate events, supplies for your bar, or your personal consumption, our experienced customer service team will be there to assist you. Please contact our customer service team at +6018 3888 025 or email [email protected].